13. Advertising

1. overview 2. planning 3. swot 4. marketing plan 5. marketing mix 6. product
7. price 8. promotion 9. place 10. literature 11. public relations 12. promos
13. advertising 14. sponsorship 15. sales

Advertising is the most widely known weapon in the marketing armoury. This is a paid medium involving radio, TV, poster-sites, press, or direct mail. Each medium offers several advantages and disadvantages which I will touch on below. However, it is not my intention to say much about advertising for the following reasons.

  1. As far as small businesses are concerned, this is the marketing weapon they are most familiar with and have most expeience of.
  2. It can be a very expensive weapon and one that has very often left the small business owners feeling 'cheated' because it has not generated the results they were looking for.
  3. One of the goals of this site is to point out to small businesses that there are a number of other weapons that can be used to communicate their wares apart from advertising, and that these other methods need not be expensive.
  4. Any advertising that is done by a small business is (or should be) very targetted and as such would not necessarily fit into any generalised 'rules' I might set out here.

Television

Television

Television, with its properties of sound and moving pictures, makes it the fastest and most dynamic medium for selling products and services. Also consider the fact that most people relax in front of the television and tend to "surrender" to it. The brain becomes relatively inactive, therefore advertisements with a production quality that are often far better than the quality of the surrounding programmes can have quite a dramatic impact. This is particularly useful for products with minimal intrinsic interest whose advertisements in the press for example would be largely ignored.

Television is a useful medium for telling a story or for demonstration purposes. The fact that viewers are very often in a relaxed mode also leads to one of the disadvantages of this medium -- namely that the message needs to be easily understood. It is not like a press advertisement where are you can re-read the information in order to clarify the message.

Historically, television has been a pure mass media method of advertising and so has been used extensively by companies promoting F.M.C.G. (fast-moving consumer goods). With the explosion in television channels this is now not necessarily the case and a relatively high degree of targeting can be achieved.

Cinema

Cinema

The cinema is superficially very similar to television. But with two key differences.

1. The audience tends to be much younger -- in the 15 to 25 age bracket. This is good for certain clothes manufacturers as well as for less (cool) service providers such as banks and building societies.

2. The audience is much more awake and hence more inclined to become involved in a more complicated story.

Radio

Radio

With the high regionalisation of radio stations this medium can be very popular with small to medium-size companies attempting to build up a local or regional business. It goes without saying that the production costs of radio advertisements are a lot less than a TV or cinema advertisement and of course the cost of the advertising space itself is a lot less because of the greatly reduced size of audience.

Press

Press is a static medium - words and still pictures. It is therefore the prime medium for communicating information in detail such as financial interest rates, performance of cars, etc., etc.. Also, press advertisements can be kept and referred to at a later date.
Press
Reading is a dynamic activity and the mind is very much awake. The reader is very likely to be actively seeking information and when the advertising message coincides with the reader's interest the probability of the sale is massively increased. However, the readers are also very selective and given the huge number of printed advertisements available it is very easy for them to skip over the vast majority of them.
The key objective therefore in press advertising is to make sure the attention of the reader is grabbed!

Posters

The poster, because of the way in which it is seen, is very different from newspaper or magazine advertisements. Reading is usually a private activity and therefore newspapers and magazines can carry advertisements for personal products which could look out of place in more public settings such as on television or on posters. Conversely, the poster is a highly public medium that can be seen by crowds of people at any one time. Posters

They also have the very distinct advantage of being at very specific locations. This factor has been extensively used by the large supermarkets who wish to make the local population aware of the proximity of their local store.

Of course the major disadvantage is the fact that posters are usually seen on the move, often at 40 mph, and of the hundreds we pass in any given week very, very few are actually looked at. Good posters demand strong graphics and few words!

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Testimonials


The following are a number of testimonials from satisfied clients. We are really pleased to receive these testimonials, and proudly list them here.

Thanks for the website Ian.
As you stated, I have had a steady stream of enquiries since setting me up on the internet.
Simon
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Morning Ian, just a short note to say 'thankyou' for the work on my website. Not only am I pleased with the way it looks, but I could not believe it when I got my first enquiry from it only a few days after its completion. All you said would happen has indeed happened.
Regards
Glenda
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Thank you very much for your kind help. It is really a good advice for my marketing plan.

Thanks and best regards,
Thi
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Hi Ian Just a short note to tell you we have had a very good season, an excellent sales increase so we should be ok now the autumn is here and going very soon into Winter.. . . . . . . . .
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Thanks Ian. The website has certainly increased our Bookings and we look forward to next year.
Best Wishes
Sue
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I am not really interested in getting back in to PPC as it cost a lot of money last time for not a lot of return. We have been without it for over a year and what you are doing is still increasing visits and turnover on the site.
Regards
AJ
Director
Sports Outlets
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Just a quick note to say I’m very interested in maintaining the website you have completed a marvellous job of so far. We are already noticing a complete change and receiving a lot higher internet inquires.
Thanks Ian
Marie
Director
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Hello Ian, came across your website via a Google search and wanted to say how impressed I am! The marketing plan template arrived within seconds of my request - it is clear, tremendously helpful and has provided me with the structure I desperately lacked as I prepare to kick off my new business on 1st September! A really super service, am sure I will be in touch again over the coming weeks to discuss other elements of your offer.

Thanks and regards
Sarah
Director
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....... I have also noticed the success of extra clicks! Business is also up by at least 15 percent from last year. Regards
Simon
Owner (Dry Cleaners)

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I would just like to bring a ray of sunshine to your day (well it did for me).
Since we started to work with Ian Smith, our Adwords guru, our results have improved impressively. These figures are the average across the board, ..
Our Click through rate has gone from 1% to a very credible 4.5%
Our average cost per click has dropped from 87p to 63p (just remember some clicks are still £2+).
Our average position has gone from 5.4 to 4.6
So all in all a very good result and with further input we hope to do even better.
Chris
Interior Design Retailer
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